Showing posts with label Sri Lanka. Show all posts
Showing posts with label Sri Lanka. Show all posts

Wednesday, November 7, 2012

Eastern Hotel Developers redefines simple comfort with Kothmale Holiday Resort



Eastern Hotel Developers have announced holiday offerings said to “encourage travelers to escape the warm temperatures and indulge in the chilly hill side atmosphere with amazing specials”. Nestled between pine-clad mountains just half an hour away from Kandy Town, the Kotmale Holiday Resort is a quaint resort which redefines simple comfort. The property features the essence of quiet comfort, but with modern amenities such as wireless internet access, satellite TV and complimentary bottled water.


This charming retreat is set amidst an expansive area, presenting guests a serene ambiance to relax and enjoy. Away from the hustle and bustle of the city, Kotmale Holiday Resort provides guests easy access to stunning attractions Sri Lanka has to offer, including the breathtaking Kotmale Reservoir located nearby and the Ramboda Waterfalls, approximately 20 minutes away from the hotel. A pleasant dining verandah, airy living spaces and balconies that open out to views of misty mountains add a distinct charm to this hotel, along with an enticing menu of traditional Sri Lankan cuisine.

Defining simple comfort the Superior Rooms offer guests a comfortable living space to enjoy their vacation - airy and styled with a minimalistic design, these charming abodes are well-equipped with a range of modern amenities, paired with an en-suite bathroom that comes with complimentary toiletries. The Family Rooms are ideal for families, presenting a spacious living space for guests to retreat into their own room of uninterrupted quietude, showcasing soothing colors, comfortable bedding and modern furnishings. This, coupled with the serene environment of the hotel creates an ambiance of total seclusion, perfect for relaxation and moments for family-bonding. The White Room on the other hand allows guests to wake up each morning to stunning vistas, coupled with the refreshing breeze from an outdoor verandah. Inside, an interior of simple, elegant style awaits - a romantic hideaway in the cool climes of the hill country.

Offering the best of Sri Lanka to the world, Eastern Holiday Developers, a company with a vision to provide exceptional and memorable hospitality by exceeding guest expectations and creating a holiday experience like no other. Having just acquired the management rights to this hotel, Eastern Holiday Developers currently owns and manages the ‘Pigeon Island Beach Resort – Nilaveli, Trimcomalee’                                                                            (http://www.pigeonislandresort.com/) and ‘Lanka Holiday Destinations – a travel company’ (http://www.lankaholidaydestinations.com). In addition, the company’s growing portfolio now encompasses many such properties, with the latest to be in the city of Kantale. Named the “Ranch” an Eco Friendly Project, the property is expected to be one of Sri Lanka's exclusive luxury tented camps. Targeted at a niche traveler the property is scheduled to be launched in January 2013. EHD has plans on investing in more properties in the near future in line with its vision to build a specialized chain of resorts contributing towards the national economic growth of the country via tourism. All accommodation would be value for money and with the top most quality in each of its class.

Thursday, November 1, 2012

Cinnamon Citadel Modern, yet traditional


Having two feathers already in its cap, Cinnamon Resorts welcomes its newest member Cinnamon Citadel to the family. Cinnamon Hotels & Resorts, the hospitality brand of John Keells Holdings represents a chain of modern hotels vibrant in colour, indulgent in hospitality and committed to going the extra mile to satisfy customer needs.

The very first resort of the 'Cinnamon Resorts' chain was Cinnamon Lodge Habarana and Cinnamon Beywas added recently. Apart from the Cinnamon Grand Colombo, the flagship hotel of Cinnamon Hotels, and Cinnamon Lakeside, Citadel stands new to the family.

Cinnamon Citadel sits at the edge of the beautiful Mahaweli River on the north-west outskirts of the hill-country capital of Kandy. Cinnamon Citadel is an extension or representation of its surroundings, remaining attuned to its Kandyan heritage.

With most of the rooms facing the river, it is a place for romance to thrive, but so does culture, tradition and history. Citadel is constructed in the place of the former Dunuvila, the ancestral home of the Dunuvila family. Popularly known as Citadel and later Chaaya Citadel, now it has transformed into a modern four star plus resort under the new vision of Architect Channa Daswatta.

With refurbishment, the Resorts' already luxurious interior has been made even better, and the change is sure to be well received.

‘This Resort is truly showcased in the facilities designed for leisure travellers. Its new look lobby and other areas has given a true Kandyan touch apart from its modern outlook.

This is what Daswatta wants it to be at old Citadel.

Our main motto is guest satisfaction and we are committed to that' explained Arosha Pananwala, the General Manager of the Resort. Cinnamon Citadel has 26 deluxe rooms and 96 Superior Rooms with thematic interiors as well as TV, telephone, Mini- bar and other facilities.

Mixed with a modern touch, traditions continue whether in its gastronomic discoveries, well- appointed rooms or grand lobby area' said Fowme Ibrahim, the Front Office Manager.

‘Panorama', the extended main restaurant now serves international cuisine in buffet style for breakfast, lunch and dinner for nearly 250 pax. Guests can expand their culinary horizons by tasting traditional Kandyan flavours and international cuisine served to perfection at the ‘Café C' amongst many other a la carte preparations. ‘We serve any kind of cuisine from international to traditional Kandyan, Sri Lankan, Oriental and Continental too.

Theme nights will also be there according to the guests at the house' said Executive Chef Raminda Premaratne.

With a well- equipped Wi- Fi enabled conference hall, the resort is an ideal location for business conferences and workshops for a maximum of 80 people or for destination weddings in true Kandyan style, where guests can be housed in rooms that have warmth and comfort. ‘The Dalada Maligawa, the beautiful

Peradeniya Botanical Gardens, the Pinnawela Elephant Orphanage, Hantana Mountains, Udawatte Kele forest reserve are some of the popular excursions available at the hotel. The Resort also offers the ` Cultural Trail' a study of Kandy's arts and crafts including drum making, Dumbara mat waving, and jewellery crafting

Friday, October 26, 2012

Indians top list of tourists to Sri Lanka


Indian tourists far outnumber people from the rest of the countries visiting Sri Lanka. This has again been confirmed after the September 2012 numbers were compiled and put out by the Sri Lanka Tourism.

In September this year, a total of 71,111 tourists visited Sri Lanka. Of this, 13,888 (19.5 per cent) were Indians. The next largest group, country-wise, was from the United Kingdom, 8586. While the overall number of tourist arrivals from India didn’t change significantly compared to September 2011, (just an increase of 4.2 per cent), the numbers are increasing from the rest of the globe, as word spreads on the newer properties, and the reign of peace by the Sri Lankan government.

The statistics from January to September of this year, too, reveal that Indians are the largest group. The number of tourists from India was 1,20,530 from January to September 2011. This has marginally gone up to 122,120. Again, this constitutes the largest chunk of tourists. The next largest group was from the United Kingdom — 81,762, followed by Germany (49,037) and France (42,396). Though the percentage of Chinese tourists has increased hugely (30 per cent) compared to the previous year, their numbers are still relatively small (16,623 from January to September this year).

Sri Lanka aims to attract 1 million tourists this year. Last year, 8.55 lakh visited the country. This year, till September, as many as seven lakh have walked through the only gateway, the Bandaranaike International Airport in Colombo.

That is 16 per cent more than the numbers that walked through the airport last year.

Thursday, October 18, 2012

‘RED CLIFFS’ Heaven on Hill


There are only four or five locations in the entire costal line in Sri Lanka that has the higher elevated land just by bay or beach. Tangalle, Trinco, Yala and Mirissa are some of the outstanding 'off cliff' places in the Lanka's tourism map .

Mirissa Red Cliff Bay is one of the best beach locations in the world.

Mirissa Red Cliff was portrayed over a hundred years ago in 1881 in water colours by Ernst Haeckel the famous German painter, when the Redcliffs of Mirissa caught his eye one sunset, ‘they seem to burn like live coal …' he said in his book, 'A Visit to Ceylon'. Haeckel in his book, went on to say, ‘… the magic splendours of Nature must be seen to be believed in,' and this in essence is the best way to describe the ambience at Redcliffs. Since then the view of Mirissa has lured heads of state, millionaires and visitors from many lands who made it their holiday retreat.

The Villa Red Cliffs on this mysteriously beautiful Mirissa hill is the house for leisure travellers for a couple of decades.

Once owned by the late President J. R. Jayewardene, this iconic villa designed by Geoffrey Bawa is now available as a private clifftop retreat for those wanting complete privacy and seclusion. The property has just been extensively renovated and comprises four bedrooms, a large open entertaining area, 2 private beaches, and a full compliment of staff.

The Villa consists of four double bedrooms of which two are located a few steps above the living and dining area; and two more bedrooms (one double and a twin) are at a level below. The upper floor bedrooms open on to a small lounge area and have sea views across the open plan living room. The two bedrooms at a level below open out to the gardens and sea views.

It is a property with the unique geography of a promontory that separates the bays of Weligama and Mirissa. The land rises to over 100 feet from sea level providing commanding views of both Weligama and Mirissa bays.

The property has direct access to beaches on both the Weligama and Mirissa sides of the bay. The beach access to the Weligama side of the bay is restricted to outsiders by the natural formation of the cliff giving complete privacy to guests of Red Cliffs.

Set on cliffs above Weligama Bay the property commands outstanding views over the bay and further to the Southern Indian Ocean. It is within easy reach of Mirissa beach (5 minutes) and the harbour which now offers Whale and Dolphin watching tours. Food and beverage at this beachside retreat is of localised character, giving opportunity to enjoy local cuisine. There is an in-house menu from which guests can order their meals. Mainly Sri Lankan cuisine and western dishes too are on offer.

‘Our standard package excludes meals giving more choice to select from the menu. The breakfast is options of English or Continental breakfast along with a selection of Sri Lankan specialties. Like wise lunch and dinner too can order according to individual choice' explained Sanjeeva Gunatilleke, the Managing Partner of Paradise Island Leisure, the Managing Company of the Red Cliffs.

The Dining Experience can be indoors, although the ambience is such that Outdoor Dining is a luxury to be enjoyed by guests at Red Cliffs. ‘The parkland is spread out over a large extent and several private dining areas can be arranged in absolute privacy to spend hours enjoying exquisite cuisine along with the pleasant climate and vistas' he added. ‘We do not encourage giving on room basis. We always give the entire Villa as it has only four rooms. Meals should be ordered from the menu' Sanjeeva said. During the season from December to April, whale and dolphin watching excursions are organised by Mirissa Water Sports and Ceylon Fisheries Corporation based at the Mirissa harbour. Mirissa Water Sports also offers a range of activities including coastal cruises, sea kayaking, snorkelling and boating. Scuba diving is possible in Dickwella and surfing is ideal in Unawatuna and Mirissa.

Tuesday, September 18, 2012

Emerging Tourism Trends in Sri Lanka


The Sri Lanka Tourism Development Authority (SLTDA) undertook an airport survey of departing foreign tourists from Sri Lanka from January to June 2011, and the results were published last week. A descriptive sample cross-section of tourists was used in the study, and information was gathered by direct interviews by trained personnel. The total sample size was 4,500, covering 11 market groups.
This article attempts to analyze some of the more important findings of this survey, comparing them to a similar study carried out by the SLTDA in 2008/09 to identify major changes in trends and variations.
Purpose of visit A very high percentage (87%) of sampled foreign tourists chose Sri Lanka for holiday purpose, which does not show too much variance against a similar percentage (81%) in 2008/09. However, the choice of Sri Lanka for “sun and beach” has dropped from 59% in 2008/09 to 49% in 2011. This is quite possibly due to some of the other attractions of Sri Lanka, such as culture and excursion trips to the hill country becoming marginally more popular over the last few years. However, still, close to 50% of travelers identify Sri Lanka with “sun and beach,” which further reinforces theory that the primary brand attribute to Sri Lanka tourism is its beaches.
Apart from the holidays, 8% choose Sri Lanka for business and 5% for “other” purposes. Further analysis of the “other” category indicates that the 5% is almost totally comprised of the visiting friends and relatives (VFR) category.
Analysis by the author in previous studies has indicated that this “non-tourist” VFR segment is significant in Sri Lanka tourist arrival statistics. This, therefore, shows that this segment could be 5% or more of all arrivals recorded nationally. It is no surprise that the highest component of these VFRs is from the UK (50%), where there is a large number of Sri Lankan emigrants, holding UK passports.
Length of stay The average length of stay per tourist was 10 nights, with Indian tourists staying an average of four nights, while tourists from the UK and Germany average a stay of 14-21 nights. This goes to emphasize the fact that Western European tourists effectively bring in more revenue and reinforces the industry “rule of thumb” that one UK tourist is “equivalent” to three to four Indian tourists.
Popular places of visit Colombo city, from being the most popular place to visit (65% in 2008/09) has marginally dropped to 61%, with Kandy overtaking it to be the most popular destination within Sri Lanka. Close upon 63% of the respondents confirmed visiting Kandy in 2011. The southwest coastal beach has shown an increase of interest of 55% in 2011 up from 48% in 2008/2009. Sigiriya and the hill country are the next most popular regions with about 38% of visitors. This falls in line with the overall branding proposition that while the beach predominates, the other diverse attractions help reinforce the destination attributes.
Decision to visit Sri Lanka The main source of information, which influence tourists to visit Sri Lanka, was the Internet (22%), followed by recommendations of friends and relations (20%). The main sources of Internet information gathering was from Google (30%), followed by the Sri Lanka Tourism website (19%) and Trip Advisor (12%).
Hence, it is quite obvious that the trend in Sri Lanka, similar to other international destinations, is that information dissemination through the Internet is becoming a strong and popular channel. It is very important, therefore, that individual hotels, travel agents, and other tourism-related service providers have a strong presence on the web.
Travel arrangementsMost interestingly, the quantum of tourists visiting Sri Lanka, who use tour operators or travel agents in their own country, has reduced from 59% in 2008/09 to 46% in 2011. This clearly indicates that the general trend seems to be that visitors are moving away from using travel agents and tour operators. This could be attributed to the fact that the Sri Lanka tourism market is now vibrant and maturing after the difficult times during the war, where tourists who visited the country then, may have preferred the security of an organized package tour.
Repeat visitors The trend that prevailed for quite some time, where Sri Lanka is a popular repeat destination, still continues as is reflected from almost 30% of the respondents being second time/or more visitors. Indian tourists account for the highest repeat visitors, but this needs to be discounted, because a large proportion of these repeaters would be “traders,” who use the tourist visa to enter the country. The UK (28%) and Germany (37%) account for the larger number of “real” repeat visitors.
Perception and satisfaction levels The proportion of visitors who say they were “delighted by their visit” remains virtually unchanged at 65% as does the “satisfied” component at around 33%. A high number (close to 73%) says that they will return, while the comparable figure for 2008/09 was 78%. Hence, this very important “planning to return” percentage still seems to be strong, in spite of some prevailing controversies that higher room rates, inadequate products to match the high room rates, and poor service levels, may somewhat deter tourists from returning for a second visit.
Gender and ageMale visitors outnumber females by 57% to 42%. It is interesting to note that the male/female ratio variance is minimal for France and Germany, where the ratio was almost 50:50. More importantly, there seems to be a radical change in the predominant age group of visitors to Sri Lanka, which has moved from the 40 to 50-year range in 2008/09, to 60 years and over in 2011. In fact, the 50 years and over segment and 60 years and over segments both together account for 46% of all travelers.
This indicates that the product offering of Sri Lanka possibly satisfies the more mature relaxed travelers, who want peace, quiet, and tranquility, as against high intense excitement and entertainment, which would possibly cater to a younger clientele. Hence, perhaps hoteliers should take note of this trend.
Accompanying childrenSurprisingly, 70% of all respondents said that they have been traveling with children of the age group of 2 to 15 years. This indicates a very interesting fact that Sri Lanka seems to be attracting families and hence, hotels should broad base their product offering to cater to children’s needs.
However, there does seem to be a paradox in this index, when compared to the earlier aspect where there is an increasingly large segment of over 50 years visiting Sri Lanka. Not too many over 50-year-olds would be having young children! Hence, if some reconciliation between these 2 findings is to be established, one can only conclude that it appears that a larger proportion of these elderly tourists is bringing along their grandchildren!
Accommodation facilitiesThere is a drop of visitors using conventional hotel establishments for accommodation from 83% in 2008/09 to 73% in 2011. At the same time, those utilizing rest houses and similar lower category facilities have increased from 7% to 16%. This therefore, further confirms the fact that Sri Lanka is attracting tourists with a lower spending capacity who patronize more lower-end establishments (refer to “Where have all the tourists gone” – article written by the author published in the Daily Mirror on July 19, 2012).
Harassment on touristsThe overall harassment percentage has not changed appreciably. The survey tracks harassment from beach boys, beach vendors, street vendors, three-wheeler drivers, and touts.
However, as most hoteliers and tourism professionals will agree, harassment by touts and unruly behavior of jeep drivers in national parks have become a serious issue in Sri Lanka. Repeated efforts to bring this under control by various stakeholders have been unsuccessful, and it is imperative that the government and the SLTDA take some urgent and decisive steps to bring this immediately under control.
Wildlife As expected, only about 25% of tourists showed interest in visiting the wildlife parks, which is borne out separately by the actual foreign visitors’ statistics at wildlife parks, where only 23% of all visitors to the country visited the wildlife parks in 2011. As highlighted in this publication, Sri Lanka certainly has room to develop this aspect of tourism tremendously, given the varied and unique natural fauna and flora available in abundance in the country.
The elephant topped the list as Sri Lanka’s star wildlife attraction with over 65% of respondents being interested in elephants. The leopard scores a meager 7.5%, possibly because Sri Lanka’s potential for sighting leopards is still not as famous as it is for elephants.
The author of this article is a senior tourism professional, who is the Immediate Past President of the Tourist Hotels Association of Sri Lanka (THASL). He is now attached to the Ceylon Chamber of Commerce as Project Director of the Greening Hotels SWITCH ASIA project and an Ambassador for eTurboNews. He is a keen environmentalist and wildlife enthusiast.

Wednesday, September 12, 2012

Wildlife tourism in Sri Lanka


Sri Lanka has always been well known for its high level of biodiversity and wildlife. It is rated as one of the world’s 34 biodiversity hot spots (Conservation International) and has the distinction of having established possibly the world’s earliest wild life reserves, when King Devanapiyatissa created a sanctuary in 3rd century BC, in the south of the country (Yala), where animals would be protected. (The National Atlas of Sri Lanka)

As identified, promulgated and administered by the Department of Wild Life Conservation (DWLC), Sri Lanka has currently 22 National Parks, which account for approximately 12 % of the land area of the entire country.

These parks, and the rest of the country, harbour an astonishing range of fauna and flora, many of them endemic to Sri Lanka. This includes over 4,000 species of flowering plants, 245 species of butterfly, 85 species of freshwater fish, 207 species of reptiles, 108 species of amphibians, 492 species of birds, 95 terrestrial species of mammals and several thousand invertebrates. (IUCN, 2011)

In addition, Sri Lanka boasts a wide and unique range of wild animal spectacles. It is the only place in the world that one can see the largest mammals, the whale, and elephant together in one single country. It has the world’s largest gathering of Asian elephants at Minneriya, now known internationally as ‘The Gathering’ (Lonely Planet); the largest concentration of leopards in the world in the area of Yala block 1 (Big Cat Diary BBC); and is one of the best places in the world to see blue whales, off the coast of Mirrisa in the deep south (The Telegraph, UK).

Not to be outdone by mammals, the avian aspects of Sri Lanka wildlife, though lesser known is also quite spectacular. Of the 400 odd species of birds, 32 are endemic to Sri Lanka, while the mixed bird species feeding flocks in the Sinharaja Virgin rainforest is said to be quite unique. (March for Conservation – Sri Lanka)

Given all these superlatives and varied fauna, it is worthwhile now perhaps to analyse some wildlife related tourism numbers.

Tourism statistics related to wildlifeAlthough Sri Lanka has 21 National Parks, only a handful are popular with foreign tourists. Yala takes pride of place followed by Horton Plains, Minneriya and Udawalawe National Parks. Interestingly the popularity is somewhat different when it is comes to Sri Lankan visitors, although Yala still takes top billing even among Sri Lankans.

From overall visitation statistics, a total of 638,098 Sri Lankans have visited all the wildlife parks in 2011, while the corresponding number of foreign tourists is only 198,536, which indicates that Sri Lankans outnumber the foreigners by almost three times.

However, the situation is entirely reversed when one considers the revenue earned. The wildlife parks earned approximately Rs. 301 m from foreigners for 2011, while the revenue from Sri Lankans was only Rs. 32 m, which means that the revenue earned from foreigners is about 10 times the revenue earned from Sri Lankans, due to the high disparity of the cost of tickets.

Further analysis of the visitation patterns to the two most popular wildlife parks indicate some interesting trends.

Foreign visitation to Yala has been steadily increasing, as in Minneriya. This could be attributed to Yala, of late, generating a renewed wave of interest because of the increasing sightings of leopard there. In the case of Minneriya, the increase in popularity is of course due to ‘The Gathering’.

Overall tourists’ interest in Sri Lanka’s wildlife
On an overall basis, these figures indicate that only a small fraction of tourists visiting Sri Lanka are enjoying the wildlife in our National Parks. In 2011 Sri Lanka recorded 855,975 arrivals, of which only 198,536 visited the National Parks, which is only 23%.

Kenya, which is one the world’s prime wildlife destinations, attracted almost 1.9 m visitors in 2011 and close upon 90% of them visit the national parks. Similar trends are evident in Botswana, Tanzania and South Africa.

Hence, in spite of having such a wide range of wildlife attractions in a very compact area in Sri Lanka, there aren’t many tourists who show interest in Sri Lankan wildlife. This lack of popularity could be attributed to several issues:

Lack of experiential facilities

Lack of infrastructure and convenience

Lack of branding and awareness

Lack of experiential facilities
The quality of interpretation and knowledge sharing in all the wildlife parks is woefully inadequate. Most of the trackers or rangers today are inexperienced new appointees, who do not have any deep rooted interest in wildlife. Hence all the visitors just go through a process of purely ‘spotting wildlife’. There is no enriching experience or proper interpretation of what is seen.

In countries like Costa Rica, guides are normally zoology or bioscience graduates, who have to go through intensive training on all aspects of wildlife and photography as well as communication skills.

There are no proper interpretation centres available, and the few that were set up through a grant in Yala, Minneriya and Udawalawe are not maintained, and most of the interactive exhibits are already broken.

Of late there is major overcrowding in national parks and unruly behaviour by jeep drivers, with scant respect being paid to the very animals who should be protected, resulting in great damage to the reputation of Sri Lanka’s wildlife parks.

Similarly, whale watching is also under threat due to unregulated operations, now perhaps beginning to disrupt the migratory patterns of the whales off the shores of Sri Lanka.

There seems to be little or no will, nor interest by the relevant authorities to control these situations, which are fast ‘killing the goose that lays the golden egg’.

Wildlife viewing should be a rich, rewarding, educational, and enriching experience. Sri Lanka does not provide this by any means, and therefore, we could be losing out due to this short coming.

Lack of infrastructure and convenience
All the wildlife parks lack conveniences for tourists and in most cases there aren’t even basic and acceptable toilet facilities.

There are already some concerns being raised by tour operators about the high entrance fees charged at the wildlife parks.

One must keep in mind that the rates charged currently (US$ 20-25) are in the same order as most other international parks. But the difference is that in other international parks, for the same price that is paid, there is excellent infrastructure facilities, quality guiding and interpretation services, so that the visitor get his money’s worth. This factor would also be making Sri Lankan wildlife parks non-competitive.

Branding and positioning
Certainly Sri Lanka can never aspire to be another ‘Kenya’. Kenya brands itself as a specialist wildlife destination and has earned that reputation over decades.

Although Sri Lanka certainly does have a plethora of wildlife attractions in a compact area, other destination attributes overshadow this position. Given the fact that Sri Lanka is a tropical island, with over 1,000 km of pristine beach, and given the overwhelming desire of tourists from the Western hemisphere who seek ‘sun and sand’ for their holidays, Sri Lanka will always be perceived primarily as a beach destination.

There have been many unsuccessful attempts to and promote Sri Lanka as a wildlife, nature or eco-tourism destination. A study conducted during the now defunct ‘Small Miracle’ branding exercise, clearly showed that the ‘top of the mind recall’ for Sri Lanka as a tourism destination was ‘sun and beach’.

Hence, it will be very difficult to completely change this perception. The current occupancy distribution pattern overwhelmingly reinforces that Sri Lanka is first and foremost a beach destination.

However, Sri Lanka scores heavily from its diverse tourism attractions. In addition to the beach, wildlife and nature will be a very close second offering, together with culture, adventure and wellness, which are also showing strong popularity.

Hence, as very correctly identified during the Sri Lanka Tourism branding exercise a few years back, the primary differentiation was the diversity and natural unspoilt beauty, within a small geographic spread.

It was from this that the excellent positioning statement for Sri Lanka Tourism was developed as ‘Asia’s Most Diverse Compact and Authentic Island’. This more or less sums up Sri Lanka’s positioning, with the beach always predominating, while the other attractive offerings of wildlife, nature, wellness, and adventure augment the core offering.

Wildlife as a sub brand
Hence, it is evident that if wildlife tourism in Sri Lanka is to be properly developed, it would have to be as a sub brand under the overall branding proposition. Already, there has been some progress been made in this area, albeit somewhat fragmented, with several ideas having been mooted.


  1. ‘Big Four’ Branding
    In an effort to piggyback on the already well-established ‘Big Five’ brand of Africa (where sightings of leopard, elephant, buffalo, lion and rhinoceros are key features) it was felt that Sri Lanka would aspire to be the ‘Big Four’ brand (the elephant, whale, leopard and sloth bear). The author has been spearheading this concept for some time now.
  2. ‘Big Five’
    In an effort to completely share the brand position of the African ‘Big Five,’ there have been efforts to brand Sri Lanka’s ‘Big Five’ as the leopard, elephant, bear, blue whale and sperm whale by Gehan D.S. Wijeratne, formally with Jetwing Group. However, this has caused some debate since two different sub species of a single animal (blue whale and sperm whale) have been included in the brand attributes.
  3. ‘Sri Lanka best for big game outside Africa’This is another effort, once again, to capture the already-established positioning in a prospect’s mind of Africa being the best choice for big game. So, next to Africa, why not Sri Lanka? This has been another one of Gehan’s ideas.
  4. ‘The Gathering’The unique phenomena of over 300 wild elephants congregating on the banks of Minneriya reservoir during the drought period from June to October each year has been Sri Lanka’s greatest success in wildlife sub branding.


It has today been accepted world over as ‘The Gathering’ and has been formally rated by the prestigious ‘Lonely Planet’ travel guide as the world’s sixth unique wildlife experience. This was originated by the writer and Gehan D.S. Wijeratne and was subsequently supported by many others.

Hence, the issue of creating a proper sub brand for Sri Lanka wildlife has been a lack of cohesive strategic plan and positioning, as it is evident from the above different ideas, which are mooted around with no cohesive strategy or plan to back it.

Even the success story of ‘The Gathering’ was achieved without too much strategy and planning. However, in this case, there was a unique phenomenon occurring on a regular basis, and it only needed consistent exposure to make it a success.

Conclusion
Therefore, it is quite evident that Sri Lanka can, and must carve out a niche for wildlife tourism to enhance the overall tourism offerings the destination can offer. However, like many other aspects, this requires strategic planning and execution across multiple ministries and agencies, which will be an immense challenge, given the rather disjointed administrative process that is currently prevailing.

Sunday, August 19, 2012

Exploring Sri Lanka's tea estates


Sitting back with a cuppa, you could hardly be further away from the tea estates and their green oceans which cover the slopes in and around the city of Ratnapura in Sri Lanka. Haveeru's Ali Naafiz goes on a two-day journey to search for some unique blends of pure Sri Lankan Tea.

When I was asked by a friend to join him and his crew on a trip to document the tea plantations in Sri Lanka, I was so excited to see the much-hyped estates for the first time. With just a pair of denims and a couple of t-shirts in my backpack, I hurried to my friend's house in order to leave to Ratnapura. As we rode in the bus to the small town of Nittambuwa, where we were supposed to meet the rest of the crew, I could picture nothing but the amazing scenes of tea estates I have seen in countless documentaries.

The makeshift road to Ratnapura was bumpy to say the least, with lush green seas of tealeaves lined on either side of the road. The early morning mist and frequent showers made it difficult to see through the windows of the van. And yet, the breathtaking view of the tea estates with the famous Adam's Peak visible from behind was a sight that could not be missed.

Located some 100km southeast of capital Colombo, Ratnapura is home to alluvial soils rich in precious gemstones, including sapphires, rubies and moonstones. The 'land of gems' is also the largest tea-growing region in Sri Lanka. Its relative importance has increased since the end in 2009 of the country's 26-year long civil war and the expansion of markets for tea in the Middle East.


'Two leaves and a bud'
Sri Lankan tea, commonly referred to as Ceylon Tea, is known all over the world for its golden colour and rich, intense flavour. This unique characteristic is achieved with the hard work of thousands of female workers who come to the estates early in the morning despite the cold weather.

"We use an approach called 'two leaves and a bud'. An immature bud from the plant is plucked along with its two leaves. We also don't use any machineries to pluck the leaves. That's what makes Ceylon Tea special," Jayasinghe, a senior official from RTS Holdings that owns several tea estates in Ratnapura, said.

Large baskets attached to their backs, the workers pluck every available bud and their leaves from the plant before moving on to the next. And they would not see the same plant for another seven days.

"The leaves are plucked in a seven-day cycle. This ensures that the plants get enough time to grow new leaves. Unlike other countries, the bud and leaves are handpicked which means that the process doesn't cause any harm to the coarse leaves," Jayasinghe explained.

Workers bring the buckets of plucked tealeaves to the muster sheds where they are weighed in and checked for quality. Once the initial quality inspection is complete, the leaves are transported to the factory to be withered using large blowers. Withering removes the moisture from the leaves making it easier to be refined for further manufacturing processes.

"In the next step, we've to cut the withered leaves. This brings out the juices and begins the fermentation process. Fermentation is the most important step," a senior supervisor at the RTS-owned Hidellana Tea Factory said.

Fermentation requires extra care with special equipment installed at the factory to control the humidity, temperature and fermentation time. These conditions have to be well monitored and controlled or the flavour is lost.

"The fermented leaves are then fired to lock in the flavour, to dry it and to improve the quality. We don't add any preservatives or artificial flavouring in the manufacturing process," the supervisor said.

Before the final product is packed and taken to the auction, the fermented tealeaves are classified in order to remove the leaves that do not comply with the stringent quality standards employed by the factory. The final product is graded according to the size and appearance of the leaves.

The next level
Ratnapura also houses the Low-country Regional Centre of the Tea Research Institute (TRI), the institute responsible for enriching Sri Lanka's tea industry through professional research findings. Experts at the centre with knowledge and years of experience in growing tea plants study matters related to agronomy, plant breeding, entomology and processing technology. The findings are disseminated to the planters via publications, workshops and other awareness methods.

Companies also have their own quality-testing methods. RTS Holdings, for instance, has a dedicated 'Tea Testing Room' at its Hidellana Tea Factory where experts conduct routine quality checks. The company's chairman Lalith Liyanage regularly tests the more than 30 varieties of tea produced at the factory, which has a capacity of 25,000kg per day.

Sri Lankan Tea is unique due to its exotic flavour, colour and character that cannot be readily found elsewhere. The humidity, temperature, sunshine and rainfall in the country's central and southern highlands provide the perfect environment for the manufacture of one of the finest blends of tea available anywhere in the world.

Yet for the high quality of the tea manufactured in Sri Lankan tea factories, its most memorable aspect may well be the natural beauty of the tea estates. The calm environment and greenery of the never-ending tea plantations, coupled with spectacular sceneries of the nearby hills, would definitely dazzle a newcomer.

Note: Arshad Najumudeen from Sri Lanka's Independent Television Network (ITN) contributed to this story.